Last Updated: Oct. 10, 2025

Introduction

J. Cole Investigations PLLC (“we,” “us,” or “our”) operates jcoleinvestigations.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

As a private investigation firm, we understand the critical importance of privacy and confidentiality. We are committed to protecting your personal information and handling it responsibly in accordance with applicable laws and professional standards.

Information We Collect

Information You Provide Directly

When you contact us through our website, we may collect the following information:

• Contact Information: Name, email address, phone number, and mailing address
• Case Information: Details you provide about your inquiry or potential case
• Communication Records: Messages, questions, or other information you submit through our contact forms or email

Information Collected Automatically

When you visit our Website, we may automatically collect certain technical information, including:

• Device Information: IP address, browser type, operating system, and device type
• Usage Data: Pages visited, time spent on pages, links clicked, and referring website
• Cookies and Similar Technologies: Small data files stored on your device to enhance your browsing experience

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiries, assess potential cases, and provide investigative services
• Communication: To contact you regarding your inquiry, provide updates, and respond to your questions
• Website Improvement: To analyze website usage, improve functionality, and enhance user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To maintain records, process payments, and conduct internal business administration

Client Confidentiality

For clients who retain our investigative services, all case-related information is kept strictly confidential in accordance with professional standards and applicable laws. Information gathered during investigations is protected under attorney-client privilege when applicable and is never disclosed without proper authorization or legal obligation.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• With Your Consent: When you explicitly authorize us to share your information
• Service Providers: With trusted third-party vendors who assist us in operating our website or conducting our business (such as website hosting providers, email service providers, or payment processors), who are contractually obligated to keep your information confidential
• Legal Requirements: When required by law, court order, subpoena, or other legal process, or to protect our rights, property, or safety, or that of others
• Business Transfers: In connection with a merger, acquisition, or sale of business assets, though any such transfer would remain subject to this Privacy Policy

Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure server infrastructure and encrypted data transmission
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates to our systems
• Confidential handling procedures for sensitive case information

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of certain website features.

Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to the personal information we hold about you
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information, subject to legal and contractual obligations
• Objection: The right to object to certain processing of your information
• Data Portability: The right to receive your personal information in a structured, commonly used format

To exercise these rights or if you have questions about your personal information, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form inquiries are retained for a reasonable period to respond to your request and maintain business records. Client case files and related information are retained in accordance with professional standards, legal requirements, and our record retention policies.

Children’s Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete such information promptly.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and disclose, and the right to request deletion of your personal information. To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Continued use of our Website after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: